Live remote sessions
Half-day or full-day sessions over video, recorded for the people who join later. Best for distributed teams and phased learning.
Certified HiBob Advisory Partner
HiBob administrator training & post-go-live support
HiBob administrator training and post-go-live support
HiBob rarely goes wrong at launch. It goes wrong six months later, when the project team has gone, the person who set it up has moved on, and nobody left in the building knows how to change it. We train your team to run it properly and stay on hand while they get confident. For HR teams in companies of roughly 100 to 1,000 people.
Who this is for
The system outlived the person who set it up
This is written for CHROs, Chief People Officers and senior HR leaders in fast-growth, scaling and rapidly changing organisations of roughly 100 to 1,000 employees, where the HR team is lean and there is no internal HRIS specialist.
- You inherited HiBob and nobody documented how it was built
- Every configuration change needs an external consultant
- Managers work around the system rather than in it
- Reporting is manual because nobody trusts the data
- Headcount has doubled and the original setup no longer fits
Training formats
How the training is delivered
Always against your live configuration, never a generic demo tenant.
On-site workshops
A day with your HR team in the room, working through real cases from your own backlog. Best when there are decisions to make, not just features to learn.
Train-the-trainer
We build one or two internal champions who can then train managers and new joiners themselves. Best for larger or multi-site teams.
Runbooks and documentation
Written configuration documentation, process runbooks and admin guides that stay in your hands after the engagement ends.
Curriculum
What your admins will be able to do
Modular. Take the whole programme, or only the parts you are missing.
Your configuration, explained
How your org structure, fields, lifecycles and permissions were built, and why. The map that was never handed over.
Access without risk
Permission groups, sensitive data, manager visibility and the changes that quietly expose things they should not.
Build and change automations
Task lists, triggers, approvals and conditional flows, plus how to test a change before it reaches 400 employees.
Keep the data trustworthy
Bulk changes, imports, audit trails and a monthly hygiene routine that stops small errors becoming reporting problems.
Reports leaders will use
Building, scheduling and sanity-checking reports and dashboards, including the headcount and attrition views your board asks for.
Run performance and comp
Setting up, launching and closing review and compensation cycles without the annual scramble.
Post-go-live support
Three ways to keep it in good shape
Hypercare
Intensive support for the first weeks after launch, while the first real payroll, leave requests and lifecycle changes run through the system. Fixed period, then a decision point.
Advisory retainer
An agreed amount of monthly time with a named consultant: configuration changes, new workflows, reporting requests and escalation support. Predictable cost, no ticket queue.
Fractional administration
We hold the administrator role while you build or hire internal capability, with a stated plan to hand it back rather than an open-ended dependency.
Outcomes
What changes once your team is trained
No more waiting on us
Changes made in-house, in hours, without booking anyone in.
Documented build
A written record of how the system works, independent of any one person.
Manager adoption
Approvals and team data handled in the system rather than over email.
Reporting confidence
Numbers the leadership team stops re-checking in a spreadsheet.
Lower support spend
Fewer paid consultant hours spent on changes your team can now make.
Delivery experience
Organisations we have supported
Copieux has supported Novacyt, OrganOx, ABBYY and the Money and Pensions Service across HiBob advisory, optimisation and implementation-support work, focused on organisations that were growing, restructuring, or needed stronger confidence in their people data.
Client work includesNovacytOrganOxABBYYMoney and Pensions Service
Related services
Where to go next
HiBob implementation partner for UK businesses
Discovery to go-live, delivered by a certified HiBob Advisory Partner.
Read moreHR automation consulting for UK teams
Remove manual admin across the employee lifecycle, on any HRIS.
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Selection, rescue, analytics and the wider HiBob practice.
Read moreFAQ
Training and support, your questions answered
Who is the administrator training for?
HiBob system owners and administrators, usually an HR Operations Manager, People Systems Lead or HR Generalist who has inherited the system. We also run separate sessions for managers and employees where launch or relaunch adoption is the priority.
Do we need to have implemented HiBob with you?
No. Most of our training clients implemented with someone else, or inherited the system from a predecessor who has left. We start by reviewing your actual configuration so the training is about your build, not a generic demo tenant.
What formats do you offer?
Live remote sessions, on-site workshops, train-the-trainer for larger teams, and recorded modules with written runbooks. Sessions are typically half-day or full-day, and we can split them across weeks so people can apply what they learn.
What does post-go-live support include?
An agreed amount of monthly advisory and hands-on time: configuration changes, new workflows, reporting requests, cycle setup, data hygiene checks and escalation support. You get a named consultant rather than a ticket queue.
Can you act as our HiBob administrator?
Yes. Where a client has no internal systems specialist, we take on the administrator role on a fractional basis, with the explicit aim of handing it back to your team once capability is in place.
Do you provide documentation we keep?
Yes. Configuration documentation, process runbooks and admin guides are part of the deliverable. If we leave, your knowledge does not leave with us.
Do you train on other HRIS platforms?
Yes. The same training and support model runs across Sage People, Dayforce, Factorial, PeopleXD, Ciphr, Workday, SuccessFactors and TeamTailor, though HiBob is where we hold formal partner status.
A Better Way
Stop being the bottleneck in your own HR system
Tell us what your team can and cannot do in HiBob today. We will tell you plainly where the gap is.